• Reviewed by:   on: 8/14/2012 4:45:00 PM
    The egg rolls here are great, as are the chicken dishes. I did not like the orange beef, and it was not readily apparent that the preparation even contained beef at first ( tasted like bad liver).
  • Reviewed by: scottmsr  on: 2018/8/29 20:45:30
    I thought you would like to know, it looks like you've misspelled the word "potatos" on your website. Silly mistakes can ruin your site's credibility. In the past I've used a tool like to keep mistakes off my website. -Scott Matthews Sr.
  • Reviewed by: cpelliott2  on: 2018/8/23 20:44:46
    Chen’s, you should add pictures of all of your menu items. I’m trying to describe General George Chicken to a friend in Pennsylvania, and theirs no pictures. This is the best Chinese food in the country!! I’ve been everywhere in the country, and this is it. The #1 hands down. From the Smokey flavored rice , the homemade hand rolled egg rolls, to the General George Chicken and shrimp. This is as good as it gets!!!
  • Reviewed by: ggnoreplz  on: 2018/2/20 16:21:14
  • Reviewed by: test  on: 2017/11/28 23:03:18
  • Reviewed by: loyalcustomer  on: 2016-10-06T15:14:51
    I ordered $40.00 via drive-thru. I forgot to order 1 Hot red chili pepper sauce. When I paid for food, I realized that I had no cash to buy the 33 cents worth of chili I wanted. I asked if I could have one and was told no. They need someone on the drive thru window that understands what customer service is about. I was very dissapointed. I would say that Chen's has; Very, Very poor customer service. My Family, friends and I will not be going back and I hope they enjoy the .33 cents they saved. Pathetic customer service.
  • Reviewed by: lynnsalinas67  on: 2016-04-02T20:07:28.851-07:00
    My husband and I ordered online do we could have food ready Chen's,wouldn't miss a musical for my college class walk in pay for food said I would be dining there ,told no since order on line.I see all time people order food advance very rude order no ready cancel order
  • Reviewed by: Trisha_Huntress  on: 2015-07-02T09:28:15
    Living out of my home town, I've always managed to have at least one meal from Chen's when I'm here on holidays. This week I have had my last. Time before I had to go General's chicken and it tasted like Church's chicken with sause. This week, we ordered off the menu and giving Chens the benefit of just one bad meal, I chose the Generals shrimp off the was aweful.....not the quality it once was and will probably never go back. It's sad to see such a landmark cafe in Lufkin have such a bad reputation now compared to years before.
  • Reviewed by: juniorross60  on: 2014-08-13T10:02:30
    I hope it's good today!
  • Reviewed by: Jemcknight1963  on: 2014-06-23T20:59:43
    Worst food and service ever! I invited my sister and friends to eat at Chens and disappointed doesn't begin to describe our experience. Even the coca cola was flat, food was terrible, and the service was nonexistent. After the meal my sister wanted to take some ice cream to go and the lady there was very rude and didn't want to allow it. If I never go back it will be too soon!
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